Adding Value to Our Solutions

There are solutions and there are solutions. We atSCET always see our credibility as depending on our ability to devise packageswhich are complete, cost-effective and practical. Here are some of theways in which, over the year, we have set out to add value to the solutionswe have offered our customers:

Where appropriate, we have created worksheets for teachers and pupilsto complement our materials and video products. We have used our influenceto bring about cost savings for our customers. We negotiated the AppleTeacher Deal , enabling teachers to buy for their own use at an advantageousprice an Apple computer with a range of bundled software. More recently,we obtained a formal agreement with Claris through which we offered schoolsand colleges a ClarisWorks 4 software upgrade licence for only £5.99.As a result we received orders for over 7,000 licences. This is a promisingstart to what we envisage as a long-term partnership with Claris. As teachershave turned increasingly to us as an independent source of advice on theuse of technology, our helpline has become inundated with requests forsupport, solutions and advice on curriculum and purchasing decisions.

The Technology Centre

Perhaps the most visible testimony to the added value which we at SCETprovide is the recently opened Technology Centre . We preview anddistribute software from the Centre and have now assembled over 2,500 softwarepackages and over 1,000 CD-ROMs. For those who drop in to the Centre, thereis easy access to this wealth of resources, with impartial advice and supportfor those who require it.